Dokumentasi Lengkap CargoX — 20 Fase Tutorial + 57 Screenshot Menu + 9 Akun Demo
Panduan lengkap CargoX: 20 fase tutorial step-by-step, 57 screenshot setiap menu admin, 17 grup navigasi, 9 akun demo (admin, owner, manager, finance, ops, driver, customer, vendor).
Akun Demo
Login ke panel admin di /admin/login dengan salah satu akun di bawah. Semua password: password
| Role | Password | |
|---|---|---|
| Super Admin | admin@cargox.id | password |
| Owner | owner@cargox.id | password |
| Manager | manager@cargox.id | password |
| Finance | finance@cargox.id | password |
| Operations | ops@cargox.id | password |
| Driver | driver@cargox.id | password |
| Customer Portal | budi@elektronik.test | password |
| Customer Portal | ani@pangansegar.test | password |
| Vendor Portal | vendor@cargox.id | password |
Data di-reset setiap jam 03:00 WIB. Jangan simpan data penting di akun demo.
Tutorial Langkah demi Langkah
Ikuti langkah-langkah di bawah untuk setup aplikasi kargo dari nol sampai operasional penuh — cover seluruh alur bisnis pengiriman.
Fase 1: Setup Awal & Konfigurasi Sistem
7 langkah
Buka https://cargox.id/admin — login dengan admin@cargox.id / password
Menu Settings: atur threshold approval (Rp 50jt), denda keterlambatan (0.5%/hari), branding perusahaan
Menu Branches: tambah cabang (HQ Jakarta, Cabang Surabaya, Cabang Makassar)
Menu Currencies: pastikan IDR sebagai default, tambah USD jika perlu
Menu Currency Rates: input exchange rate harian untuk multi-currency
Menu Payment Methods: setup Cash, Transfer Bank, COD, Kredit 30 Hari, Virtual Account
Menu Users: tambah user dengan role: Owner, Manager, Finance, Operations, Driver
Fase 2: Master Data — Pelanggan & Mitra
4 langkah
Menu Customers: input data pelanggan (PT Elektronik Nusantara, CV Pangan Segar, dll)
Isi lengkap: tipe (personal/business), NPWP, KTP, alamat, credit limit, credit days
Menu Forwarding Agents: tambah agen forwarding mitra — nama, kontak, komisi (%)
Set performance rating untuk setiap agent (1-5)
Fase 3: Master Data — Armada & Infrastruktur
8 langkah
Menu Vehicles: input kendaraan (Hino Dutro, Mitsubishi Fuso, Suzuki Carry)
Isi: tipe (truk kecil/sedang/besar/pickup/container/kapal/pesawat), plat, kapasitas (kg & m³)
Menu Drivers: input data driver — nama, telepon, SIM, assign ke kendaraan
Menu Warehouses: daftarkan gudang (kantor pusat, gudang transit) — tipe dry/cold/hazmat
Menu Warehouse Racks: setup rak di setiap gudang (zone, row, level)
Menu Warehouse Bins: setup bin di setiap rak (pick, storage, overflow)
Menu Ports: input 13+ pelabuhan/bandara Indonesia (Jakarta, Surabaya, Makassar, dll)
Menu Routes: buat rute antar port — Jakarta→Surabaya (darat 800km), Jakarta→Makassar (laut)
Fase 4: Master Data — Layanan & Kargo
5 langkah
Menu Service Types: setup Reguler, Express, Same Day, Ekonomi, Carter
Menu Cargo Types: General Cargo, Dangerous Goods (Class 1-9), Perishable, Reefer, Oversize
Menu Packaging Types: Box, Pallet, Container 20ft/40ft, Drum, Sack, LCL, FCL
Menu UOMs: Kilogram, Ton, Meter Kubik, Centimeter, Pieces, Liter
Menu Insurance Providers: daftarkan provider asuransi + coverage rate
Fase 5: Tarif & Rate Management
6 langkah
Menu Rate Cards: buat tarif per rute + service type + cargo type
Contoh: Jakarta→Surabaya, Reguler, General Cargo — Rp 8,000/kg (min charge Rp 50,000)
Set breakpoints: 0-50kg, 51-100kg, 101-500kg, 501-5000kg
Menu Rate Surcharges: tambah Fuel Surcharge 5%, Peak Season 10%
Menu Quotations: generate quotation untuk customer — kirim PDF via email
Quotation yang di-accept bisa langsung convert ke shipment
Fase 6: Contract & Loyalty Setup
6 langkah
Menu Contracts: buat kontrak volume dengan customer korporat
Isi: start date, end date, fixed rate per kg/m³, volume commitment (kg/bulan), penalty
Kontrak aktif akan auto-apply rate-nya saat customer booking
Menu Loyalty (Admin): atur tier — Silver (0-1000pts), Gold (1001-5000), Platinum (5001-10000), Diamond (10001+)
Set benefit per tier: diskon 1-10%, free pickup, priority support
Customer otomatis dapat poin dari setiap pengiriman (1 poin per Rp 10,000)
Fase 7: Shipment — Booking & Pembuatan
8 langkah
Menu Shipments → Create: isi form booking pengiriman
Pilih shipper & consignee (customer), origin port, destination port
Pilih service type (reguler/express), cargo type, transport mode (darat/laut/udara)
Tambah items: deskripsi barang, quantity, weight (kg), dimensi, nilai barang
Opsional: tambah asuransi, COD, pilih payment method
AWB number auto-generate (format: AWB-YYYYMMDD-XXXXX)
Shipment tersimpan dengan status: draft → bisa di-booked
Menu Bulk Operations: update status massal atau generate invoice massal
Fase 8: Shipment — Multi-leg & Consolidation
9 langkah
Untuk rute kompleks: tambah Shipment Legs (multi-leg)
Contoh: Jakarta→Surabaya (darat) → Surabaya→Makassar (laut)
Setiap leg: origin port, destination port, transport mode, vehicle, ETD/ETA
Menu Consolidation: gabung beberapa shipment kecil ke 1 container/truck
Parent shipment = container, child shipments = muatan di dalamnya
Menu Manifests: generate manifest dokumen per kendaraan sebelum keberangkatan
Manifest berisi: daftar shipment, total weight, total volume, driver, vehicle
Menu Recurring Shipments: buat template pengiriman rutin (mingguan/bulanan)
Scheduler auto-generate shipment dari template aktif setiap periode
Fase 9: Tracking & Monitoring Real-time
8 langkah
Setiap status change shipment auto-create tracking record
Status flow: draft → booked → picked_up → in_transit → customs_hold → arrived → out_for_delivery → delivered → completed
Tracking public: https://cargox.id/tracking — input AWB, lihat status
Menu GPS Live Map: lihat posisi real-time semua kendaraan di peta (Leaflet.js)
Marker warna: hijau (on time), kuning (delay), merah (kritis)
Menu Fleet Telematics: daftarkan perangkat GPS (Teltonika/Concox)
API endpoint untuk ingest data GPS dari perangkat hardware
Menu Temperature Monitoring: pantau suhu cold chain — alert jika di luar range
Fase 10: Operasional — Pickup & Delivery
8 langkah
Menu Pickups: assign pickup ke driver — alamat, tanggal, time slot
Driver dapat notifikasi tugas pickup
Menu Driver Checklist: form inspeksi kendaraan sebelum berangkat
Checklist: ban, rem, lampu, muatan, dokumen — semua item checked
Driver update status pickup: pending → en_route → picked_up
Menu Deliveries: assign delivery ke driver setelah shipment tiba
Menu POD (Proof of Delivery): driver upload foto barang + tanda tangan + GPS
POD langsung tercatat dan shipment status auto-update ke delivered
Fase 11: Warehouse Management
8 langkah
Menu Warehouse Inventory: catat barang masuk gudang (inbound)
Assign ke bin location spesifik (dari WMS rack/bin setup)
Status inventory: in_stock, reserved, damaged, outbound, returned
Menu Cross Docking: barang masuk → sortir → langsung keluar (tanpa storage)
Tracking: inbound shipment → warehouse → outbound shipment
Menu Asset Tracking: daftarkan aset reusable (pallet, container, box)
Catat pergerakan aset: check-out (dikirim), check-in (kembali), lost, found
Pantau status aset: available, in_use, damaged, lost
Fase 12: Finance — Invoice & Pembayaran
10 langkah
Menu Invoices: auto-generate invoice dari shipment yang confirmed
Invoice otomatis hitung: freight charge + surcharge + insurance + handling + PPN 11%
Status invoice: draft → sent → partial_paid → paid → overdue
Download PDF invoice dengan kop surat perusahaan
Menu e-Faktur Pajak: generate faktur pajak (PPN 11%) format DJP
Customer upload bukti bayar via portal → admin konfirmasi
Menu Payments: lihat semua pembayaran, konfirmasi/reject dengan catatan
Menu COD Settlements: kelola cash-on-delivery — collect dari consignee → settle ke shipper
Menu Expenses: catat biaya operasional (BBM, toll, parkir, maintenance, gaji)
Menu Agent AR/AP: ledger keuangan per forwarding agent (debit/kredit)
Fase 13: Load Board Marketplace
7 langkah
Menu Load Board → Load Postings: shipper posting kebutuhan cargo
Isi: origin, destination, weight, volume, budget, deadline
Menu Load Board → Capacity Postings: carrier posting kapasitas kosong
Isi: vehicle, rute, kapasitas (kg/m³), available date, asking price
Auto-match engine: load ↔ capacity berdasarkan rute + kapasitas + tanggal
Menu Load Board → Bids: carrier bid di load posting — shipper pilih terbaik
Assign match → auto-buat shipment baru dari load posting
Fase 14: Klaim & Customer Service
8 langkah
Customer submit klaim via portal: pilih shipment, isi deskripsi kerusakan, upload foto
Menu Claims (Admin): review klaim masuk — status: submitted → reviewed → investigation
Upload foto investigasi, catatan, rekomendasi nilai ganti rugi
Approve/reject klaim → settlement: generate settlement letter PDF
Menu Chatbot (Admin): lihat log percakapan chatbot CS
API chatbot endpoint — bisa integrasi LLM (OpenAI/DeepSeek compatible)
Menu WhatsApp Templates: kelola template notifikasi WA
NotificationService: kirim WA/Email otomatis di setiap milestone shipment
Fase 15: Vendor & Subcontractor
7 langkah
Menu Vendors: daftarkan vendor/subcontractor — nama, kontak, service types
Vendor bisa login di https://cargox.id/vendor/login
Menu Vendor Assignments: assign vendor ke shipment (pickup/delivery/warehouse/customs)
Vendor lihat assignments di portal → accept/reject/complete
Vendor update status assignment dari portal mereka sendiri
Menu Customer Ratings: customer beri rating 1-5 setelah delivery selesai
Rating membantu evaluasi performa vendor & agent
Fase 16: Integrasi & Webhook
8 langkah
Menu Webhooks: setup webhook URL untuk kirim event ke sistem eksternal
Pilih events: shipment.created, shipment.status_changed, invoice.paid, dll
Set secret key untuk verifikasi signature
Menu Webhook Logs: monitor semua webhook — success/failed, response code, retry
Menu Dispatch Rules: atur prioritas auto-assign driver/vehicle
Rules: nearest_driver, least_loaded, rotation, priority_tier
Menu AI Rate Prediction: input rute + service + weight → dapat prediksi tarif optimal
AI engine: analisis data historis + seasonal factor + confidence score
Fase 17: Sustainability & Carbon
5 langkah
Menu Carbon Emissions: lihat log kalkulasi CO2 per shipment
Kalkulasi otomatis berdasarkan: transport mode × distance × weight
GLEC Framework: emission factor per mode (darat 0.062, laut 0.015, udara 0.602 kgCO2/ton-km)
Carbon Report: total CO2, rata-rata per shipment, breakdown per mode transport
Gunakan data carbon untuk sustainability reporting ke stakeholder
Fase 18: Customer Portal — Self Service
9 langkah
Customer login di https://cargox.id/portal/login
Portal Dashboard: lihat total shipments, active, invoices, loyalty points
My Shipments: list semua pengiriman + tracking detail
Booking: buat shipment baru dari portal — auto-kalkulasi tarif
My Invoices: lihat & download PDF invoice
Upload bukti bayar — langsung terverifikasi admin
Loyalty: cek poin, tier, progress ke tier berikutnya
My Claims: submit klaim, upload foto, lihat status investigasi
Tracking Public: https://cargox.id/tracking — cek status tanpa login
Fase 19: Pelaporan & Analisis
7 langkah
Menu Reports → Sales: laporan pengiriman — filter tanggal, status, transport mode
Chart interaktif (Chart.js): shipments per hari, revenue trend
Summary cards: total shipments, revenue, avg weight, on-time rate
Menu Reports → Finance: laporan keuangan — revenue, expense, profit margin
AR/AP aging, expense by category, tax summary
Menu Reports → Operational: OTD rate, avg transit time, top routes, utilization
Semua laporan bisa export PDF (DomPDF) & Excel
Fase 20: System & Maintenance
6 langkah
Menu Users: kelola user admin — tambah, edit, activate/deactivate
Menu Settings: update konfigurasi sistem kapan saja
Menu Audit Logs: lihat semua aktivitas — siapa, apa, kapan, IP address
Menu Notifications: lihat history notifikasi terkirim (email/WA/SMS)
Scheduler commands (cron): escalate overdue, kirim notifikasi, reminder H-1, backup DB
Backup database otomatis setiap hari, retain 7 file terakhir
Total 144 Langkah — 20 Fase
Dari setup awal sampai laporan keuangan, semua alur bisnis pengiriman kargo tercakup.
Fitur Lengkap
Seluruh modul utama aplikasi CargoX — dari dashboard monitoring sampai laporan keuangan.
Dashboard Overview
Pantau seluruh operasional kargo dari satu layar. Grafik pengiriman, revenue harian, shipment pending, dan metrik kunci lainnya tersaji real-time untuk pengambilan keputusan cepat.
- Statistik pengiriman harian, mingguan, bulanan
- Grafik revenue & profit margin
- Status shipment real-time (pending, in transit, delivered)
- Widget per-role: Owner, Manager, Finance, Operations
- Ringkasan COD settlement & outstanding invoices
- Quick actions untuk shipment baru & tracking
Manajemen Data Master
Kelola seluruh data referensi pengiriman kargo — customer, forwarding agent, kendaraan, rute, gudang, port, service type, cargo type, dan packaging type. Semua terintegrasi untuk efisiensi input shipment.
- Customer dengan histori pengiriman & kredit limit
- Forwarding agent mitra dengan komisi & AR/AP tracking
- Vehicle management: truk, kapal, pesawat beserta kapasitas
- Route management antar port dengan estimasi transit time
- Service type: reguler, express, same day, next day
- Cargo type: general, dangerous goods, perishable, fragile
Pembuatan Shipment Cepat
Buat pengiriman baru dalam hitungan menit. Input shipper/consignee, pilih rute & service, tambahkan item kargo, dan generate dokumen secara otomatis. Dukungan multi-leg shipment untuk rute kompleks.
- Form booking shipment dengan autocomplete customer
- Multi-leg shipment: darat → laut → darat
- Input item per shipment: berat, dimensi, koli, deskripsi
- Auto-generate AWB / tracking number unik
- Konsolidasi shipment untuk efisiensi muatan
- Upload dokumen pendukung: packing list, invoice, sertifikat
Real-time Tracking
Customer dan admin bisa melacak posisi shipment secara real-time. Setiap milestone dicatat: pickup, transit, customs, arrival, delivery. Notifikasi otomatis via email/SMS/WhatsApp di setiap perubahan status.
- Tracking dengan AWB/tracking number di portal public
- Milestone tracking: booked → picked up → in transit → arrived → delivered
- GPS integration untuk tracking real-time kendaraan
- Proof of delivery (POD): foto + tanda tangan digital
- Auto-notification ke customer di setiap milestone
- History tracking lengkap dengan timestamp
Rate Cards & Quotation
Kelola tarif pengiriman dengan rate cards fleksibel per rute, service type, dan cargo type. Generate quotation profesional untuk customer korporat, lengkap dengan breakdown biaya dan masa berlaku.
- Rate card per rute + service type + cargo type
- Kalkulator ongkir untuk customer di website
- Surcharge management: fuel, peak season, handling
- Quotation generator dengan template profesional
- Multi-currency support: IDR, USD, SGD
- Bandingkan rate antar agent untuk cost optimization
Invoice & Pembayaran
Generate invoice otomatis dari shipment yang sudah confirmed. Kelola pembayaran, COD settlement, dan expenses operasional. Dashboard AR/AP aging untuk monitoring piutang dan hutang supplier.
- Auto-generate invoice dari shipment confirmed
- Download PDF invoice dengan kop surat perusahaan
- Multi-payment method: cash, transfer, COD
- COD settlement tracking ke forwarding agent
- Pencatatan expenses operasional per shipment
- AR/AP aging report 30/60/90+ hari
Pickup & Delivery
Assign pickup dan delivery ke driver dengan mobile-ready workflow. Driver menerima task di HP, update status, dan upload POD langsung dari lapangan. Semua terintegrasi dengan tracking sistem.
- Pickup assignment ke driver dengan notifikasi
- Delivery assignment dengan route optimization
- Driver mobile app: terima task, update status, upload POD
- Tanda tangan digital consignee sebagai bukti terima
- Warehouse inventory: barang masuk/keluar gudang
- Cross-docking management untuk hub logistik
Laporan & Analisis
Laporan komprehensif untuk pengambilan keputusan strategis. Dari revenue per rute, margin per shipment, sampai OTD (on-time delivery) rate. Semua bisa di-export ke Excel & PDF.
- Laporan pengiriman: summary per periode & per rute
- Laporan keuangan: revenue, COGS, profit margin
- Laporan operasional: OTD rate, transit time analysis
- Chart interaktif dengan filter tanggal & grup by
- Export ke Excel (CSV/XLSX) & PDF
- Dashboard widget polling real-time (30 detik)
Siap Mulai dengan CargoX?
Login ke panel admin, ikuti tutorial di atas, dan kelola bisnis pengiriman kargo Anda dari booking sampai pelaporan keuangan.
Semua Menu Admin — Screenshot & Penjelasan
57 halaman menu dengan screenshot dan penjelasan fungsi.
1 Dashboard
Dashboard Overview
Pusat kendali bisnis kargo. 4 kartu statistik real-time menampilkan total shipments, shipment aktif, revenue bulan ini, dan outstanding invoices. Dua chart interaktif (bar chart shipments per hari + doughnut chart by status) memberikan visualisasi data. Tabel Recent Shipments dan Overdue Invoices menampilkan 10 data terbaru. Widget role-based: driver melihat tugas pickup, finance melihat konfirmasi pembayaran, manager melihat approval pending.
2 Master Data
Customers — Data Pelanggan
Kelola semua data pelanggan: tipe personal/business, NPWP, KTP, alamat multi-lokasi, credit limit & credit days. Setiap customer punya customer code unik auto-generate. Tabel menampilkan nama, tipe, telepon, kota, dan status blacklist. Fitur search, pagination, dan CRUD lengkap. Customer dengan credit limit tinggi otomatis bisa booking dengan tempo pembayaran.
Forwarding Agents — Agen Mitra
Data agen forwarding yang menjadi mitra pengiriman. Setiap agent punya agent code, nama perusahaan, kontak, komisi rate (%), dan performance rating (1-5). Rating digunakan untuk evaluasi performa dan prioritas di load board marketplace.
Vehicles — Armada Kendaraan
Manajemen armada: truk kecil/sedang/besar, container, pickup, van, motor, kapal, pesawat. Setiap kendaraan dicatat plat nomor, brand, tahun, kapasitas (kg & m³), status kepemilikan (sendiri/sewa/agent), dan status operasional (available/in use/maintenance).
Drivers — Data Supir
Data supir/kurir: nama, telepon, nomor SIM, masa berlaku SIM, assignment kendaraan, dan status (available/on duty/off/terminated). Setiap driver bisa di-assign ke satu kendaraan dan menerima tugas pickup/delivery.
Warehouses — Gudang
Data gudang/warehouse: kode gudang, tipe (dry/cold/hazmat/bonded), alamat lengkap, kapasitas (m³), kapasitas terpakai (auto-calculated), PIC dan kontak. Gudang terintegrasi dengan warehouse inventory dan cross-docking.
Ports — Pelabuhan & Terminal
Database 12+ pelabuhan, bandara, dan terminal di Indonesia. Setiap port punya kode UNLOC/IATA, tipe (seaport/airport/terminal/border), kota, provinsi, koordinat GPS. Port digunakan sebagai origin/destination dalam rute dan shipment.
Routes — Rute Pengiriman
Rute antar port: Jakarta→Surabaya (darat 800km), Jakarta→Makassar (laut), Surabaya→Denpasar (udara). Setiap rute punya kode unik, mode transportasi, jarak (km), estimasi waktu tempuh (hari), dan status aktif. Rute digunakan untuk kalkulasi tarif dan perencanaan pengiriman.
Service Types — Jenis Layanan
Jenis layanan pengiriman: Reguler, Express, Same Day, Ekonomi, Carter. Masing-masing punya kode, deskripsi, estimasi delivery time (hari), dan price multiplier (1.0x untuk reguler, 1.5x express, 2.0x same day).
Cargo Types — Jenis Kargo
Klasifikasi kargo: General Cargo, Dangerous Goods (Class 1-9), Perishable, Reefer, Oversize. DG class dilengkapi hazard class number dan instruksi penanganan khusus. Mempengaruhi rate calculation dan handling requirement.
Packaging Types — Kemasan
Jenis kemasan: Box, Pallet, Container 20ft/40ft, Drum, Sack, LCL (Less than Container Load), FCL (Full Container Load). Digunakan saat input item pengiriman untuk menentukan handling dan biaya.
Insurance Providers — Asuransi
Provider asuransi pengiriman: nama, coverage rate (%), minimum premium, kontak person, prosedur klaim. Terintegrasi dengan modul claims — customer bisa submit klaim jika shipment diasuransikan.
Payment Methods — Metode Bayar
Metode pembayaran: Cash, Transfer Bank, COD, Kredit 30/60/90 Hari, Virtual Account. Setiap metode bisa di-set apakah memerlukan upload bukti bayar (requires_proof).
Currencies — Mata Uang
Multi-currency support: IDR (default), USD, SGD, dll. Setiap currency punya kode (ISO 4217), simbol, exchange rate terhadap IDR. Satu currency harus di-set sebagai default.
UOMs — Satuan Ukur
Unit of Measurement: Kilogram (weight), Ton (weight), Meter Kubik (volume), Centimeter (dimension), Pieces (quantity), Liter (volume). Digunakan di shipment items dan warehouse inventory.
16 Shipment
All Shipments — Daftar Pengiriman
Tabel semua shipment dengan kolom: AWB number, shipper, rute (origin→destination), mode transport, status (colored badge), weight, tanggal. Fitur: search by AWB, filter by status, pagination. Klik AWB untuk detail lengkap termasuk tracking timeline, items, dokumen, legs, dan invoice.
Manifests — Dokumen Muatan
Generate manifest per kendaraan sebelum keberangkatan. Manifest berisi: daftar shipment, total weight, total volume, driver, vehicle, port keberangkatan & tujuan. Bisa add/remove shipment dari manifest. Export PDF untuk dokumen resmi.
Recurring Shipments — Pengiriman Rutin
Template pengiriman berulang: harian, mingguan, dwi-mingguan, bulanan. Set template: customer, rute, service type, cargo type, items. Scheduler otomatis generate shipment dari template aktif setiap periode.
Bulk Operations — Operasi Massal
Update status massal untuk banyak shipment sekaligus, atau generate invoice massal. Pilih multiple shipments via checkbox, pilih aksi (update status/generate invoice), konfirmasi.
20 Rates
Rate Cards — Kartu Tarif
Tarif pengiriman per rute + service type + cargo type. Setiap rate card: min/max weight, min charge, rate per kg, rate per m³, masa berlaku (valid from/to), mata uang. Breakpoints untuk tiered pricing. Rate cards digunakan untuk auto-kalkulasi tarif saat booking.
Surcharges — Biaya Tambahan
Biaya tambahan: Fuel Surcharge (%), Peak Season Surcharge (%), Security Fee, Handling Fee. Tipe: percentage, fixed per kg, fixed flat. Bisa di-apply ke rate card spesifik atau berlaku untuk semua.
Quotations — Penawaran Harga
Generate quotation profesional untuk customer: pilih customer, origin→destination, service type, berat, volume. Sistem auto-kalkulasi: base freight + surcharge + insurance + handling = grand total. Quotation bisa dikirim via email, di-accept/direject, dan dikonversi ke shipment.
23 Finance
Invoices — Faktur Penagihan
Daftar semua invoice: nomor invoice, AWB, customer, total, dibayar, sisa, status, jatuh tempo. Status: draft→sent→partial_paid→paid→overdue. Invoice auto-generate dari shipment, lengkap dengan PPN 11%. Download PDF, update status, filter by customer/status.
e-Faktur Pajak
Generate faktur pajak elektronik sesuai format DJP Indonesia. Setiap tax invoice terhubung ke invoice: nomor faktur, DPP (dasar pengenaan pajak), PPN 11%, status (draft→generated→signed→submitted→verified). Download PDF faktur pajak.
Payments — Pembayaran
Semua record pembayaran: nomor pembayaran, invoice, jumlah, metode bayar, tanggal, status (pending/confirmed/rejected). Admin bisa konfirmasi atau reject pembayaran dengan catatan. Upload bukti bayar oleh customer via portal.
COD Settlements
Cash-on-Delivery settlement: shipment dengan COD → collect dari consignee → settle ke shipper. Tracking: collected_from_consignee, settled_to_shipper, agent_commission. Status: pending→collected→settled.
Expenses — Biaya Operasional
Catat semua biaya operasional: BBM, toll, parkir, makan driver, maintenance kendaraan, asuransi, sewa, gaji, komisi. Setiap expense terhubung ke vehicle, driver, dan shipment. Upload receipt. Approve oleh manager.
Agent AR/AP
Ledger keuangan per forwarding agent: setiap entry punya tipe (debit/credit), amount, shipment terkait, status settled/belum. AR (Account Receivable) = agent berhutang ke kita, AP (Account Payable) = kita berhutang ke agent.
29 Operations
Pickups — Penjemputan
Assign pickup ke driver: alamat jemput, tanggal, time slot (pagi/siang/sore). Status: pending→assigned→en_route→picked_up→completed. Driver dapat notifikasi tugas pickup. Tracking actual pickup time.
Deliveries — Pengantaran
Assign delivery ke driver setelah shipment tiba di tujuan. Status: pending→assigned→en_route→delivered→failed→returned. Tracking actual delivery time. Terintegrasi dengan POD (Proof of Delivery).
POD — Proof of Delivery
Bukti pengiriman: foto barang diterima, tanda tangan digital penerima, GPS coordinate, timestamp. Kondisi barang: good/damaged/partial/refused. POD di-upload driver via mobile app, langsung tercatat di sistem.
Warehouse Inventory
Stok per gudang: item, quantity, lokasi bin, weight, volume, status (in_stock/reserved/damaged/outbound/returned). Catat inbound date & outbound date. Terintegrasi dengan WMS rack/bin system.
Cross Docking
Manajemen cross-dock: barang masuk dari inbound shipment → sortir → langsung keluar via outbound shipment tanpa storage. Status: arrived→sorting→sorted→loaded→completed.
34 GPS & Tracking
GPS Live Map
Peta interaktif Leaflet.js menampilkan posisi real-time semua shipment aktif. Marker warna: hijau (on time), kuning (delay <2 jam), merah (delay >2 jam). Klik marker untuk info AWB, driver, status, last update. Filter by transport mode, search by AWB. Auto-refresh 30 detik.
Temperature Monitoring
Monitoring suhu untuk cold chain: sensor ID, temperature (°C), humidity (%), min/max threshold. Alert otomatis jika suhu di luar range (highlight merah). Log history per shipment — critical untuk perishable goods dan farmasi.
Fleet Telematics
Manajemen perangkat GPS hardware: device code, tipe (Teltonika/Concox), IMEI, nomor SIM, status online/offline/fault, battery level, last heartbeat. API endpoint untuk ingest data GPS dari perangkat hardware.
37 Load Board
Load Board Marketplace
Pasar cargo space: shipper posting load (kebutuhan pengiriman), carrier posting capacity (kapasitas kosong). Auto-match engine mencocokkan load↔capacity berdasarkan rute, tanggal, kapasitas. Bidding system: carrier bid, shipper pilih terbaik. Assign match → buat shipment baru.
38 Claims
Claims Management
Manajemen klaim kerusakan/kehilangan: customer submit klaim via portal (pilih shipment, deskripsi, upload foto). Admin workflow: submitted→reviewed→investigation→approved/rejected→settled. Upload foto investigasi, catatan, rekomendasi nilai ganti rugi. Generate settlement letter PDF.
39 Contracts
Contract Management
Kontrak volume jangka panjang dengan customer korporat: start/end date, auto-renewal, fixed rate per kg/m³, volume commitment (kg/bulan), penalty per kg jika tidak tercapai. Contract rate auto-apply saat customer booking. Monitor volume commitment vs actual.
40 Loyalty
Loyalty Program
Program loyalitas pelanggan: 4 tier (Silver 0-1000pts, Gold 1001-5000, Platinum 5001-10000, Diamond 10001+). Benefit per tier: diskon 1-10%, free pickup, priority support. Customer earn poin dari setiap pengiriman (1pt/Rp10rb). Redeem poin untuk diskon/free pickup. Customer lihat poin & tier di portal.
41 Branches
Multi-Branch
Dukungan multi-cabang: Kantor Pusat Jakarta, Cabang Surabaya, Cabang Makassar. Setiap branch punya kode, alamat, PIC, status HQ. User, customer, dan shipment bisa di-assign ke branch. Owner bisa lihat laporan konsolidasi semua cabang.
42 Assets
Asset Tracking
Tracking aset reusable: pallet, container, box, cage. Setiap aset punya kode unik, status (available/in_use/damaged/lost), lokasi terkini. Asset movements log: check-out (dikirim ke shipment), check-in (kembali), transfer, lost, found.
43 Quality
Customer Ratings
Rating & review dari customer setelah delivery selesai. Skala 1-5 bintang, review text opsional. Rating terhubung ke shipment, customer, dan agent. Digunakan untuk evaluasi performa agent dan kualitas layanan.
Driver Checklist
Form inspeksi kendaraan & muatan sebelum keberangkatan. Checklist items: ban, rem, lampu, mesin, muatan, dokumen. Status: pending→completed→failed. Tanda tangan digital driver. Upload foto kendaraan.
45 Notifications
WhatsApp Templates
Template notifikasi WhatsApp: nama template, bahasa, template ID (WA API), konten dengan variabel {customer_name}, {awb}, {status}. NotificationService kirim WA otomatis di setiap milestone shipment.
46 Reports
Laporan Pengiriman
Laporan pengiriman komprehensif: filter date range + transport mode + status. Summary cards: total shipments, revenue, avg weight, on-time rate. Chart bar shipments per hari. Tabel detail per shipment dengan AWB, customer, rute, revenue. Export PDF & Excel.
Laporan Keuangan
Laporan keuangan: revenue, collected, outstanding, AR aging (1-30, 31-60, 61-90, >90 hari). Expense by category. Profit margin analysis. Export PDF & Excel untuk reporting ke manajemen.
Laporan Operasional
Laporan operasional: On-Time Delivery (OTD) rate (%), average transit time (hari), top routes by volume, agent performance ranking. Digunakan untuk continuous improvement operasional.
49 Integrations
Currency Rates
Exchange rate harian untuk multi-currency settlement. Setiap rate: currency pair, buy rate, sell rate, tanggal, source. Digunakan untuk konversi AR/AP dan pelaporan multi-currency.
Webhooks
Webhook outbound: kirim event ke sistem eksternal customer. Setup URL, secret key, pilih events (shipment.created, status_changed, invoice.paid). Monitor webhook logs: status, response code, retry. Failure count tracking.
Vendors
Manajemen vendor/subcontractor: nama, kontak, service types (pickup/delivery/warehouse/customs). Vendor bisa login di portal sendiri (/vendor) untuk lihat assignment.
Dispatch Rules
Aturan auto-assign driver/vehicle: nearest_driver (terdekat), least_loaded (paling sedikit tugas), rotation (bergilir), priority_tier (customer tier prioritas). Set priority order. DispatchService auto-assign driver berdasarkan rules.
53 Sustainability
Carbon Emissions
Kalkulasi emisi karbon per shipment: transport mode × distance × weight. GLEC Framework emission factors: darat 0.062, laut 0.015, udara 0.602 kgCO2/ton-km. Carbon report: total CO2, avg per shipment, breakdown per mode. Untuk sustainability reporting.
54 AI
AI Rate Prediction
Prediksi tarif optimal menggunakan analisis data historis + seasonal factor. Input: rute, service type, weight, cargo type. Output: predicted rate per kg, predicted total, confidence score, range (min-max), rekomendasi (peak/normal/low season).
55 System
Users — Manajemen User
Kelola user admin: Super Admin, Owner, Manager, Finance, Operations, Driver, Agent. Setiap user punya role-based access. Fitur: tambah, edit, activate/deactivate (soft delete). Last login tracking.
Settings — Pengaturan
Konfigurasi sistem: company name & contact, approval threshold (Rp), late fee per day (%), auto-escalation hours, default currency, PPN rate, handling fee (%). Semua setting bisa di-update kapan saja.
Audit Logs
Audit trail semua aktivitas: user, action (create/update/delete/login), model yang diubah, old values vs new values (JSON), IP address, user agent, timestamp. Read-only — untuk keamanan dan compliance.